As all of our products are specially crafted just for you, unfortunately, we can't accept returns.
However, we totally understand that sometimes plans change. You have a 24-hour window from the time of ordering to cancel your order. After this time, we'll have already started making your item, so we won't be able to process cancellations.
But, we are here to help! If you need to make any changes to your order, please reach out to us as soon as possible. We'll do our utmost to accommodate your requests.
When your eagerly awaited delivery arrives, please take a moment to inspect your order. If you have any concerns, don't hesitate to let us know within 24 hours, and we'll take care of it!
Now, for our locally sourced seating and outdoor furniture, we want you to be absolutely thrilled with your purchase. So, if you're not fully satisfied, you have a generous 14-day return window from the date of delivery. We'll happily issue a full refund as long as the item is unused and in its original, resaleable condition.
We're here to make sure your experience with us is smooth and enjoyable. If you have any questions or need assistance, please don't hesitate to reach out.
Your satisfaction is our priority.